Rental Agreement - Gray Arrow Boutique

Jan 27, 2020


Welcome to Gray Arrow Boutique's rental agreement page, where we provide you with detailed information about our terms and conditions for renting apparel and shoes. We take pride in offering a seamless rental experience, ensuring your satisfaction with our high-quality products and excellent service.

Terms and Conditions

Rental Eligibility

To be eligible for renting items from Gray Arrow Boutique, you must meet the following criteria:

  • You must be at least 18 years old.
  • You must have a valid identification document.
  • You must agree to our rental agreement terms and conditions.

Selecting and Renting Items

At Gray Arrow Boutique, we offer a wide selection of apparel and shoes to suit your needs. To rent an item, follow these steps:

  1. Browse our extensive collection and select the desired item(s).
  2. Check the availability and rental duration for each item.
  3. Add the item(s) to your cart.
  4. Proceed to the checkout page, where you will review your order details.
  5. Confirm your rental by providing the necessary personal information and payment details.

Payment and Security Deposit

When renting from Gray Arrow Boutique, you will be required to make a payment for the rental fee and a refundable security deposit. The security deposit ensures that our items are returned in good condition. Upon receiving the returned items, we will assess their condition and refund the deposit accordingly.

Delivery and Return

We offer convenient delivery options to ensure you receive your rented items on time. You can choose between shipping or pick-up from our physical store, depending on your preference. Please note that additional charges may apply for shipping.

When it's time to return the rented items, carefully follow the instructions provided. Make sure the items are clean, undamaged, and returned in the original packaging to avoid any potential charges.

Damage and Liability

While we understand normal wear and tear might occur, any significant damage, stains, or alterations made to the rented items will result in additional charges. We recommend handling the items with care and avoiding activities that may cause damage. If you encounter any issues during your rental period, please contact our customer support team.

Cancellation and Refunds

If you need to cancel your rental order, please notify us as soon as possible. Refunds will be provided based on our cancellation policy, which can be found on our website. We aim to process refunds promptly and ensure transparency with our customers.

Privacy and Data Protection

At Gray Arrow Boutique, we prioritize the privacy and protection of your personal information. We adhere to strict data security measures and only collect necessary information for rental purposes. For detailed information, please review our privacy policy.

Contact Us

If you have any further questions or require clarification about our rental agreement, please feel free to reach out to our customer support team. We are here to assist you and provide the best rental experience possible.