SHIPPING POLICIES - Gray Arrow Boutique
Fast and Reliable Shipping for All Your Apparel and Shoe Needs
Welcome to Gray Arrow Boutique, your trusted source for high-quality apparel and shoes. We take great pride in offering not only the latest fashion trends but also exceptional customer service, including our reliable and efficient shipping policies.
Shipping Methods
We offer various shipping methods to cater to your specific needs. Our shipping options include:
- Standard Shipping: This is our most affordable shipping method, ideal for customers looking for cost-effective delivery. Standard shipping typically takes 3-7 business days within the United States.
- Express Shipping: Need your order quickly? Choose our express shipping option for expedited delivery. With express shipping, you can expect to receive your package within 1-3 business days.
- International Shipping: We proudly offer international shipping to our customers around the world. Please note that international delivery times may vary depending on the destination country and customs procedures.
Order Processing
At Gray Arrow Boutique, we understand the excitement of receiving your new apparel and shoes promptly. We strive to process and ship all orders as quickly as possible. Our typical order processing time is 1-2 business days. Please note that during peak seasons or special promotions, it may take slightly longer to process your order.
Shipping Costs
We believe in transparency when it comes to shipping costs. Our shipping rates are calculated based on the weight, size, and destination of your order. You can easily determine the shipping cost at the checkout page before finalizing your purchase. We may offer free shipping promotions from time to time, so keep an eye out for those!
Tracking Your Order
Once your order is processed and shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment. Simply click on the tracking link or input the tracking number on our website, and you'll be able to see the real-time status of your package.
Delivery Times
The estimated delivery times for our shipping methods are as follows:
- Standard Shipping: 3-7 business days within the United States.
- Express Shipping: 1-3 business days within the United States.
- International Shipping: Delivery times vary depending on the destination country and customs procedures. Please allow extra time for international orders.
International Shipping
Gray Arrow Boutique proudly serves customers worldwide. If you're placing an international order, please note that additional customs fees, taxes, or import duties may apply. These charges are determined by the destination country's customs office and are the responsibility of the recipient. We recommend contacting your local customs office for more information regarding import regulations and potential fees.
Shipping Restrictions
While we strive to ship our products to as many customers as possible, certain shipping restrictions apply. For example, some designer brands that we carry may have specific international shipping restrictions due to licensing agreements. If your order is affected by such restrictions, we will notify you promptly and provide alternative options if available.
Customer Satisfaction Guarantee
At Gray Arrow Boutique, your satisfaction is our top priority. We go to great lengths to ensure that your order is delivered accurately and in a timely manner. However, if you encounter any issues or have any questions regarding your shipment, our dedicated customer support team is always ready to assist you. Simply reach out to us through our contact page or via email, and we'll be happy to help.
Contact Us
If you have any further questions or require more detailed information about our shipping policies, please don't hesitate to contact us. We're here to provide you with the best shopping experience possible.